TOP6 B2B companies & “mobility services” industry winner
Last Thursday evening, the TOP SERVICE awards ceremony took place at the Kameha Grand Hotel in Bonn. The ICUnet.Group was represented by CEO and founder Dr. Fritz Audebert, Head of Legal Department Stefan Lenz and Team Lead Immigration & Senior Immigration Specialist Laura Brakel.
Why is the award so important for the ICUnet.Group?
“The values of trust and appreciation are deeply rooted in our corporate DNA. Excellent customer orientation and loyalty as well as outstanding service quality - that's what distinguishes the companies that receive the TOP SERVICE Germany award. We are delighted to have also received the “Mobility Services” industry award,” says Stefan Lenz.
How does the ICUnet.group achieve excellent service quality?
“Our experience has taught us that proximity, trust and quick decisions are of the utmost importance to our customers! The shortage of skilled workers in particular will require dynamic, flexible and individual solutions in the future. With our Global Mobility Services, especially in the area of immigration, we not only give our corporate customers security, but also their employees. This feeling seems to be decisive,” says Laura Brakel.
What does the award mean for CEO and founder Dr. Fritz Audebert?
“The scientifically supported evaluation model is based not only on a management survey, but also on an extensive, detailed customer survey. The award is therefore like a mirror that is held up to us and shows us where we can still improve. What makes me extremely happy is that last year we made it into the excellence class with a customer score of 76.7. This year, we were even able to increase our score to 84.4 and are now one of the top 10 German companies in the B2B sector in 6th place! Offering our customers an ever better experience is part of our commitment to excellence. We seem to be on the right track. Dear ICUnet.group employees, thank you for your daily commitment; and thank you, our customers, for your trust!”
